CATERING POLICIES

Welcome to Bon Appétit catering services at SAP. These menus have been designed to assist you in your event planning. However, every function is unique and we will be happy to create a customized menu for your event, large or small. To provide you with the highest level of service while minimizing cost, we have established the following guidelines to assist you.

ORDERING

All orders are placed through CaterTrax through the Café web page.

A 24-hour minimum notice is requested for all catering events. If this is not possible, we will make every effort to accommodate your needs but your menu selection will be limited.

Minimum 24-hour notice is necessary for cancellation to avoid being charged full cost. Same day cancelled orders and events will be charged 50% cancellation fee.

Regular delivery hours are 7 a.m. through 2:30 p.m. All after-hours pick-ups incur a $45 fee.

MINIMUMS

$40.00 minimum for delivered orders.

10 order minimum per entrée.

1.5 - hour set-up time preferred prior to event. Please reserve your meeting space accordingly.

PRICING

Prices include disposable place settings.

Catering orders are subject to local sales tax.

ADDITIONAL CHARGES

All upgraded linens, table skirting, formal dinnerware, special requests and décor will be priced according to event specifications.

Required additional staffing for all events after 2:30 pm will be charged at $49 per hour per staff member.

Bon Appetit at SAP
3410 Hillview Ave.
Palo Alto, CA 94304
408.784.8824